Visited a furniture store today for all of 10 seconds… the exchange went something like this:
sales: How can I help you?
me: It’s ok, we’ll like to have a look around the store (by) ourselves.
sales: We have to follow you around the store. It’s the company policy.
me: Ok, forget it.
Ok, so maybe I could have asked/bargained not to be followed around, but she (the sales person) seemed quite determined to follow us around for the entire duration. Don’t retailers understand that shopping is a pleasurable experience to be enjoyed under stress-free environment?
Not sure if it’s a hard-sell tactic or some mis-guided attempt at good customer service, but seriously, it’s a total turn-off for me.
Think some of my best furniture shopping experiences so far are at stores that don’t bug me (and I do end up buying stuff from them!).
And the said store that has entered my blacklist? Silver River – so much for yet another attempt at buying budget furnishings… 😦